Customer analytics experts - Idiro Skip to content

Understand 
Predict 
customer behaviour

Our Services

Predicting behaviours of humans and systems

Are you fully unlocking the value you hold in your customer data? Our clients are among the most forward-thinking organisations in the world, exceeding their commercial KPIs with the wealth of data they naturally collect. 

They increase revenues, retain customers, transform their customer experience, and achieve higher NPS scores. All this is happening while they also reduce the cost of serving their customers.

We use the latest advances in AI and Machine Learning to predict customer behaviour and recommend the optimal intervention for each individual human. We do the same with systems because the way data flows in your company has an impact on your business too. 

Where’s the proof? In the numbers. Helping our customers unlock the value of their data has resulted in an ROI of up to 700%.

Are you ready to learn more?

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How we work
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Know our products
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What our clients say
TESTIMONIALS

What our clients say:

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“Idiro is a great analytics company – they have really helped AIB to become leaders in financial and customer analytics.”
Colin Hunt
CEO of AIB
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“Our work with Idiro has demonstrated the value of analytics to the Digital Marketing Institute. Idiro Analytics has proven itself a valuable analytics partner for the Digital Marketing Institute.”
Aaron McKenna
Global E-Commerce Director, Digital Marketing Institute
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“Idiro are a great analytics firm to work with, they are creative when you need innovation and commercial when you need performance.”
Chad Wollen
Global Head of Customer Permission Management at Vodafone plc

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Delivering data-driven customer experience strategies with advanced analytics

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Case Studies

Real-world customer analytics

Our pioneering work in data analytics transforms the way companies drive customer experience, retention, and lifetime value.
See all our work

Key customer analytics skills for AIB Bank

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SNA drives price plan to upsell targeting for Vodafone Ireland

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OUR CLIENTS

They are our best allies

Our commitment to supporting and adding value for our clients drives everything we do.