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Churn Modelling
Idiro provides churn modelling as a comprehensive managed service. We handle the entire lifecycle of churn prediction: from building and refining custom predictive models using your existing operational data, to running these models continuously and delivering actionable insights directly to your teams.
Our approach ensures that these models are not static; they are continuously monitored and improved to adapt to evolving subscriber behavior and market dynamics. This is a practical, results-oriented service designed specifically to reduce avoidable churn, distinguishing us from a typical platform sale or lengthy transformation program. Operators can expect clear, timely intelligence to inform retention strategies and improve subscriber lifetime value.
Idiro brings a proven track record in telecommunications, with extensive experience delivering advanced customer churn prediction, retention analytics, and next-best-action solutions for major mobile operators. Our pedigree includes successful collaborations with companies like Verizon, Vodafone, O2, MTN and Digicel, where our expertise in customer behavior prediction has consistently driven measurable improvements in subscriber retention.
Churn Modelling
01
Churn Risk Scores
02
Churn Driver Analysis
03
Actionable Segments
04
CRM Integration
This service is specifically designed for operators who do not want to hire specialist data science staff, buy expensive analytics platforms, or manage complex integrations. If you have billing data and basic usage history, this service will work.
We work with the data smaller operators already generate: billing and payment history, usage patterns (voice, data, roaming), contract status, tenure, plan changes, top-ups, downgrades, and customer service interactions where available. Data quality does not need to be perfect—handling imperfect data is part of the service.
We guarantee continuity of service and highly performant and fully maintained models.
- Churn modelling requires continuous tuning, not one-off builds.
- In-house builds are fragile and often stall after initial delivery.
- Vendor platforms are expensive and rarely used to full effect.
- Independent analysis avoids internal bias and legacy assumptions.
One-off setup fee plus fixed monthly service fee based on subscriber bands. No per-query charges or software licence complexity. For most operators, preventing a fraction of existing churn covers the cost.
Approx pricing for operators with less than 1m subscribers:
Set-up fee: €10,000 per 100,00 subscribers – up to a max of €49,000
Monthly fee: €1000 per 100,000 subscribers – up to a max of €6,900 per month