Enable real-time data driven decision making
Dec13
At Idiro, we empower growth-oriented organisations with the capabilities and tools needed to make effective and quick management decisions that are driven by data and analytics to increase efficiency and productivity, thus helping companies integrate a data driven approach within their ecosystem.Modular Automation, founded in 1986, is a leading global
Predicting customer behaviour to improve customer experience – a case study
Oct30
Digicel wanted to improve overall customer experience, reduce churn, and increase revenues. To do this, they wanted to implement targeted marketing campaigns to reach their customers on the right channel at the right time. Idiro provided the intelligence behind this targeting, analysing customer behaviour at various lifecycle stages.The first step
Evaluate Your Data Asset through Customer Journey Analytics
Mar04
The secret to ongoing profitability are three little words “love your customer”. This is not just because of the purchases they make, but the behavioural data they leave behind. In the age of the data-driven business, this is where you will find insights that can be leveraged for acquiring new
In-house vs Outsourced – Building an analytics function that hits the ground running
Dec20
We live in a data-driven economy and failure to build a data analytics competence of some kind leaves you at a competitive disadvantage. And we know that businesses need to become much smarter about how they use data to retain or attract customers. One of the first choices you face