Switching providers to get a better deal

The latest ComReg Irish Communications Market report shows that in 2010, more Irish mobile phone users than ever opted to switch mobile phone operator and keep their number, with a record 352,140 customers jumping ship last year to get a better deal. The trend intensified in the final quarter of 2010 when more

IIR conference on Telecooms CEM, CRM and retention

Idiro Technologies was heavily involved in the recent IIR conference on telecoms CEM, CRM and retention. At the request of IIR, Idiro hosted a one-day pre-conference masterclass on using Social Network Analysis (SNA) for retention and CRM. The masterclass enjoyed a high degree of interaction from the 15 attendees. Two case

Idiro CEO Aidan Connolly to speak at IT Expo Miami

Idiro CEO Aidan Connolly To Speak AT IT Expo 4th February. Panel Discussion Examines How Customer Data Can Reduce Churn, Drive Profitability   Dublin, Ireland 25 January, 2011 Idiro Technologies, the leading provider of Social Network Analysis (SNA) solutions for communications service providers, announced that Aidan Connolly, Idiro’s Chief Executive

Idiro advises Reach Out Ireland on Viral Marketing

Idiro is providing pro bono consultancy and resources to assist Reach Out in developing a community presence. In perfecting its expertise in data-driven viral marketing, Idiro has spent a number of years researching academic knowledge and business best practice in word-of-mouth marketing. In addition, Idiro has been deeply involved in

Idiro selected as ‘One to watch’ in prestigious Stratecast report

Idiro Technologies has been selected as one of ‘Ten to watch’ in Frost & Sullivan’s Stratecast report on its report “Global OSS/BSS Rat Pack  Stratecast’s 10 To Watch in 2010”. Commenting on Idiro’s inclusion in the report, Idiro CEO Aidan Connolly stated “Idiro is delighted to be recognised as a

News: Idiro Technologies Wins Research Grant with Science Foundation Ireland

On the 25th of February 2009, Tánaiste and Minister for Enterprise, Trade and Employment, Mary Coughlan T.D. announced the establishment of 5 new Science Foundation Ireland (SFI) Strategic Research Clusters (SRCs). This represents a €23.9 million investment in ground-breaking, collaborative research activities involving seven academic institutions and 22 companies. Idiro

Idiro and Telefonica O2 UK sweep the boards at the Data Strategy Awards 2008

DUBLIN, IRELAND, October 24th, 2008 Working together, Telefonica O2  and Idiro Technologies are breaking new ground in social networking applications. By understanding how and why people use their mobile phones, forward-thinking mobile operators can fine-tune marketing and churn reduction.  And Idiro have the silverware to prove it. On October 23,