Idiro CEO Aidan Connolly To Speak AT IT Expo 4th February. Panel Discussion Examines How Customer Data Can Reduce Churn, Drive Profitability
Dublin, Ireland 25 January, 2011
Idiro Technologies, the leading provider of Social Network Analysis (SNA) solutions for communications service providers, announced that Aidan Connolly, Idiro’s Chief Executive Officer, has agreed to speak at the upcoming Internet Telephony Conference & Expo in Miami Beach, Florida. Mr. Connolly will participate in the panel session “Transformational Contact Center Results: Improving the Customer Experience,” set for 12 noon on 4 February. IT Expo will take place 2nd – 4th February at the Miami Beach Convention Center.
“IT Expo is considered one of the foremost events for communications technology providers, partners, and users,” said Connolly. “The event continues to be an important vehicle for educating and showcasing technologies that can have a dramatic impact on improving customer relationships, and in essence, building profitability. We are grateful for the opportunity to speak at IT Expo, and discuss some of the emerging trends and solutions that will allow providers to better understand and serve their customers.”
“Idiro has been the standard-bearer in terms of providing advanced SNA solutions to market,” said Dave Rodriguez, president of Technology Marketing Corporation, organizers of IT Expo. “We are delighted that Aidan can join us and share his knowledge and vision regarding the next generation of data-driven CRM solutions entering the market.”
Founded in 2004, Idiro is the foremost provider of Social Network Analysis (SNA) solutions to communications service providers. Idiro’s customers include major operators throughout North America, Europe and Asia. Idiro’s solutions give service providers unparalleled visibility into customer behavior and propensities. As a result operators can cost-effectively reduce churn, sell new services, enhance relationships, and improve profitability.