case studies
Improving customer acquisition, retention and fraud using customer analytics
We completed a data analytics project for a business in Ireland, providing this customer with deep insights on its business as follows:
- Analysis of the success and long-term cost per sale of each sales channel
- Identification of changes that delivered significant acquisition cost savings
- Identifying early signs of customer churn. This allowed the company to develop a churn reduction programme
- Customer fraud detection, leading to a reduction in fraud
Did you know?
Losses from theft, fraud and other kinds of retail shrinkage rose 22% in 2020


Due to customer confidentiality requirements, this case study is not available to download. Contact Idiro to learn more.
case studies
Our work
Our pioneering work in the field of data analytics places solutions at your fingertips to full fill every customer requirement efficiently
