Bings’ “Sydney”, Google’s Bard, all GPT versions from the OpenAI, and now, Anthropic’s Claude – they can write emails, essays, and even code, conduct research, prepare PowerPoint presentations, or tutor students. No wonder these chatbots will soon become the irreplaceable colleague every modern-day office needs. Supporters of AI technology argue that the era of AI chatbots will improve people’s productivity to levels unseen before, similar to what Henry Ford did to manufacturing. More sceptical spectators fear that AI advancements are moving too fast and could bring more harm than benefits.
Continue readingFriend or Foe? Say Hello to your new co-workers: the AI chatbots
Bings’ “Sydney”, Google’s Bard, all GPT versions from the OpenAI, and now, Anthropic’s Claude – they can write emails, essays, and even code, conduct research, prepare PowerPoint presentations, or tutor students. No wonder these chatbots will soon become the irreplaceable colleague every modern-day office needs. Supporters of AI technology argue that the era of AI chatbots will improve people’s productivity to levels unseen before, similar to what Henry Ford did to manufacturing. More sceptical spectators fear that AI advancements are moving too fast and could bring more harm than benefits.
Continue readingCéad míle fáilte…. or not – an investigation into Dublin’s rental market?
Sustained economic growth over the past three decades has allowed Ireland to prosper. Our welcoming culture and plentiful job opportunities are the reason people move to Dublin. Unfortunately, like many well-off countries, Ireland has struggled to provide housing for all its citizens and new immigrant arrivals to our shores. In recent years the housing shortage, for both rental and purchase, has become one of the key issues in the country.
Continue readingRunning Out of Fuel: The Predicted Data Shortage for AI Development
Data is the lifeblood of artificial intelligence, and machine learning models are only as good as the data they are trained on. With ChatGPT hype still in place and Google’s attempts to catch up with their own version of AI chatbot Bard, we are convinced that what we are witnessing is only the beginning of the AI revolution.
Continue readingOne solution to increase employee productivity and satisfaction
Contact centre agents are the shopfront of their company – they interact with customers daily, and their attitude is what forms the customer’s opinion of the company. The currency of such interactions is customer satisfaction – one poor experience can make the customer drop the brand and choose a competitor. Yet, a positive experience could increase the customer’s loyalty and bring revenue growth for the company.
Continue readingNo spotlight for female artists
In the past years, many festival-lovers have expressed dissatisfaction with the unfair gender representation in music festivals’ lineups. And while festival organisers took in fans’ criticism and worked on creating more diverse and inclusive lineups, it seems that it will take more effort from organisers, sponsors and the fans until we see a fair gender representation on the stages of music festivals.
Continue readingThe Game of Letters and Numbers
Wordle has taken the world by storm as it gained popularity among people from all walks of life. For those who haven’t yet had a chance to be introduced to this curious word-guessing game, there are just a few rules to know.
Continue readingFailing to maximise value from your data? – That’s why you need a data strategy
Digicel wanted to improve overall customer experience, reduce churn, and increase revenues. To do this, they wanted to implement targeted marketing campaigns to reach their customers on the right channel at the right time. Idiro provided the intelligence behind this targeting, analysing customer behaviour at various lifecycle stages.
Continue readingData strategy – The first step towards a successful business
Digicel wanted to improve overall customer experience, reduce churn, and increase revenues. To do this, they wanted to implement targeted marketing campaigns to reach their customers on the right channel at the right time. Idiro provided the intelligence behind this targeting, analysing customer behaviour at various lifecycle stages.
Continue reading