Viral marketing comes to life
Analytics & reporting case study: Pensions Authority
The Department of Business Enterprise and Innovation
Interpretation of customer data
Key customer analytics skills for AIB Bank
Using data insights to retain customers
case studies Using customer behaviour analytic to retain customers DOWNLOAD Mobile telcos consider customer retention as one of the most important issues they face. Idiro uses advanced customer data analytics to predict the customers most likely to churn, thus giving the mobile telco the chance to retain those customers through targeted marketing campaigns. This case […]
Continue readingIdiro NBA delivers massive ROI for Vodafone Ireland
case studies Idiro’s NBA delivers increased customer satisfaction and ROI for Vodafone Ireland DOWNLOAD Idiro’s Next Best Activity (NBA) transforms your call centre into a profit centre by providing the tools, processes and expertise to empower your call centre agents to sell to your customers. Idiro NBA contains a prioritisation engine that optimises the selection […]
Continue readingIdiro predicts customer behaviour for Digicel
Digicel uses Idiro customer behaviour analysis to help reduce churn and increase revenue. On average, Digicel sees a 6x to 8x ROI annually.
Continue readingSNA drives price plan to upsell targeting for Vodafone Ireland
case studies SNA drives price plan to upsell targeting for Vodafone Ireland DOWNLOAD Vodafone Ireland launched a marketing initiative to identify customers for targeting with a tariff upsell offer – migrating customers from prepaid to billed service. One of our strengths is Social Network Analysis, the branch of analytics that deals with influence and how […]
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